If you encounter any problems with your AEA product or if you have application questions, first consult the resources below.
If the issue persists, please contact our customer support team through our contact form. To talk to a live human being, call +1 (626) 798-9128, between 9:00 a.m.- 5:00 p.m. PT Monday through Friday.
If you encounter any issues with your AEA product, please consult this troubleshooting guide before contacting our customer support team. If the issues persist, continue to our support page to fill out an AEA Product Repair Form.
Please register your new AEA product to extend your warranty to a full three years on parts and labor instead of the standard one-year warranty.
To limit in-person interactions at our Pasadena shop, we ask that all repairs come via US mail or courier.
AEA Product Repairs
Our standard policy is to restore your AEA gear to its original operating specifications.
Vintage and Coles Microphone Repairs
AEA services and repairs vintage ribbon microphones, Coles microphones, and vintage microphone accessories. We’ve been servicing RCA ribbons since the 70s and have many spare parts in stock and available for purchase.
For inquiries regarding sales, marketing, artist relations, PR, or applications, please visit our contact page.
Manuals and Specs
Have a mic or preamp application question? Review our How-To articles on our site to learn how to use our mics and preamps on various sources. Use our contact form to get in touch with our support department if you have further inquiries.